Contact Us
Have an question? Check out our FAQs below, we may have already answered it. If not, get in touch we'd love to hear from you.
Contact us
Contact information
Airfield Active Ltd
62B Airfield Road,
Toomebridge,
Co. Antrim,
BT41 3SQ
- [email protected]
- Phone number
- Why not drop us a DM on our social channels or use our contact form if you have a question.
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Frequently asked questions
Everything you need to know to get Active! Have we missed something? Send us a message.
- How do I Join Airfield Active?
- To join or make a booking please download our Airfield Active app. Our easy to use app handles registration, bookings and payments.
- If I am booked onto a class but can no longer attend, can I cancel or do I lose my credit?
- If you cannot attend a class that you have previously booked, you can cancel up to 3 hours prior to the start of the class without losing your credit.
- Do you have an age limit for joining?
- To gain access to the gym we have an age limit of 17+. However, we also offer Youth S&C Classes for ages 12-16.
- Can you "drop into" a class?
- You can drop into a class as a trial. We offer up to 10 drop in classes before offering a membership.
- Do unused credits carry over to the next month?
- Monthly credits are reset at the time of your payment date. It is up to you to make sure and make the most of your credits for the 4 week period as best you can.
- Does my membership payment be taken from my account automatically each month?
- Your membership will automatically come out each month up until the point in which you request to stop.
- How do I cancel my membership?
- To cancel, for whatever reason, all you have to do is message one of the coaches.
- Can I book onto a class without downloading the app?
- Ideally all classes should be booked through the app so you can gain your access code (which you use to sign in on entry). However, on occasion we can accept bookings via messaging the gym page or phone.
- Do I need to book all my classes for the month at the one time?
- No, you can book a class right up until the moment the class begins. If you have credits and are available, we would love to have you.
- How many people are in a “large group” class?
- Large group class numbers vary depending on the class. Active Conditioning, Active LIft & Move and Activ-ate Mobility allow 20 per session. Active Power & Strength has a cap at 16 due to the technical aspect of the lifts in the class.
- I am a beginner, can I attend your classes?
- Of course, each class can be progressed or regressed in order to suit your needs or abilities. We offer Beginners Classes if you feel like you would like a more gradual introduction to the gym.
- Is there an "Open Gym" available?
- Yes. Open Gym slots have been added to out timetabe. Access to these can be booked though the Airfield Active app.
- What are your current opening hours?
- Currently we are open 6am-1pm and 4pm to 9pm Monday to Friday and 8am to 2pm Saturday, This is flexible and subject to change.